Senior Manager, IT Application Development

The Hong Kong Applied Science and Technology Research Institute (ASTRI) was founded by the Government of the Hong Kong Special Administrative Region in 2000 with the mission of enhancing Hong Kong’s competitiveness through applied research. ASTRI’s core R&D competence in various areas is grouped under five Technology Divisions: Communications Technologies, Artificial Intelligence and Trust Technologies, Advanced Electronic Components and Systems, IoT Sensing and AI Technologies, and Innovative Mind.

It is applied across six core areas which are Smart City, Financial Technologies, New Industrialisation and Intelligent Manufacturing, Digital Health, Application Specific Integrated Circuits, and Metaverse.

Over the years, ASTRI has nurtured a pool of research, I&T talents and received numerous international awards for its pioneering innovations as well as outstanding business and community contributions. To date, ASTRI has transferred almost 1500 technologies to the industries and been granted over 1100 patents in the Mainland, the US, and other countries.

To support our constant endeavour to position Hong Kong as a world-class smart city and an international hub of innovation and technology, we are seeking qualified professionals to fill the following position(s):

Job Responsibilities:

Requirement analysis and IT solution delivery

• Down to detail to gather user feedback, analyse current systems, propose solutions, code, test, and deploy applications for new initiatives and process improvement with minimal supervision
• Supervise the overall architecture design of applications
• Design, build, optimise and support application systems to meet company strategy and business requirements

IT service offering and improvement

• Oversee and get familiar with current applications and provide improvement suggestions
• Provide daily application support to ensure system stability and availability to meet the defined service level

• Available for a call on duty if a critical incident requires immediate fix or technical investigation

• Perform root cause analysis and solve the application incident requests
• Perform regular system performance reviews
• React, design, implement and deploy solutions to ad-hoc business requests promptly
• Oversee the patch management of applications

Compliance and application security

• Follow IT security best practices when performing tasks
• Maintain standard documents, such as user manual, system diagram, data dictionary, workflow, etc
• Assist in providing the required documents to meet audit requirements
• Identify, prioritise, and mitigate application vulnerabilities to reduce security risk

Project and change management

• Contribute to analysis, perform technical research and feasibility study of business initiatives
• Follow up and manage the change request of applications
• Liaise with vendors and developers to ensure the project tasks are completed according to the agreed schedule and resources

Relationship with business

• Provide application user training for new join users
• Ensure effective communication with business users to understand their IT needs
• Other duties as assigned by the supervisor

Job Requirements:

• Possess a recognised university degree with a major in Software Engineering, Computer Science, Information Systems or related disciplines
• At least 8 years of solid experience in conducting system analysis and design, system development and implementation using at least 2 of the following technologies: (i) relational database and related development tools, (ii) workflow software, (iii) .NET Platform, or (iv) Business Intelligence tools
• Experience in integration design and solving integration problems among application systems
• Familiar with Content Management System (CMS) software for websites, such as WordPress
• At least 6 years of hands-on support of IT applications experience, preferably in financial management, procurement management, workflow systems, company portal or business intelligence
• Familiar with Agile, Software Development Life Cycle (SDLC) and system design methodology
• Good knowledge of programming languages such as C#, SQL, JavaScript, and HTML5
• Experience in MS SQL server
• Good insight into technology trends and new technology
• Strong problem-solving and interpersonal skills
• A good, positive team player, self-motivated with a “Can-do” attitude
• Good oral and written communication skills in English and Chinese

The appointment will be on renewable contract terms with a competitive salary and performance-linked variable pay. Fringe benefits include paid leave, medical, insurance coverage and contribution to MPF. The incumbent will normally work a five-day week.

For interested parties, please submit your application with detailed CV within two weeks of the post date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until the post is filled.

The resume should not include any sensitive personal information such as ID card no. or passport number, photo, etc.

Position offer is subject to the applicant’s experience and academic qualification. Only short-listed candidates will be notified. ASTRI reserves the right not to fill the position.

ASTRI is an Equal Opportunities Employer. Personal data provided by job applicants will be used exclusively for recruitment only. For details, please refer to ASTRI Privacy Policy Statement.